Shipping Policy

Thank you for choosing Ranudawai.com (“Company”) for your food e-commerce needs. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of food items purchased through our platform. By placing an order with us, you agree to adhere to the following terms:

Delivery Areas

1.1 We currently offer delivery services to specified areas as mentioned on our website or during the checkout process. Please ensure that your delivery address falls within our designated delivery areas.

1.2 We reserve the right to modify or expand our delivery areas at our discretion.

Delivery Time

2.1 We strive to provide accurate delivery estimates, which will be communicated to you during the ordering process. Normally its 5-7 day after You have Ordered.

2.2 Delivery times may vary based on factors such as product availability, order volume, traffic conditions, and weather conditions. While we make every effort to meet the estimated delivery times, delays may occur, and we appreciate your understanding.

Delivery Charges

3.1 Delivery charges, if applicable, will be specified and added to your order total during the checkout process.

3.2 Free delivery may be offered for orders that meet certain criteria, as determined by the Company.

Delivery Process

4.1 Our delivery personnel will deliver the food items to the address provided by you during the ordering process. Please ensure that the delivery address is accurate and complete.

4.2 It is your responsibility to ensure that someone is available to receive the delivery at the specified address. If no one is available, we may attempt redelivery or leave the package in a safe location at our discretion.

4.3 Once the delivery is made, the risk of loss or damage to the food items is transferred to you. Please inspect the package upon delivery and notify us immediately of any issues.

Packaging and Food Safety

5.1 We take utmost care in packaging the food items to maintain their quality and freshness during transit.

5.2 Our food items are prepared and handled in accordance with strict hygiene and safety standards to ensure that they are safe for consumption.

5.3 It is recommended to follow the storage and consumption instructions provided with the food items to maintain their quality and safety.

Order Tracking

6.1 We may provide order tracking options, such as order status updates and tracking numbers, depending on the availability of such services. Please refer to our website or contact our customer support for more information.

Failed Delivery Attempts

7.1 In the event of a failed delivery attempt due to reasons beyond our control, such as incorrect address or unavailability of the recipient, we will make reasonable efforts to contact you and reschedule the delivery. Additional charges may apply for redelivery attempts.

Changes to Shipping Policy

8.1 We reserve the right to modify or update this Shipping Policy at any time without prior notice. The updated policy will be effective immediately upon posting on our website.

If you have any further questions or require assistance regarding our shipping policy, please contact our customer support.